Email confirmation: Your booking confirmation will be sent via an email. This confirmation needs to be printed and shown at the Enquiry or Lead or Products counter to get a physical Enquiry or Lead or Products , if entry to the Event in respect of which such Enquiry or Lead or Products has been booked is subject to presentation of a physical Enquiry or Lead or Products. Delivery Time Line Will Be 2 to 3 Working days..
Physical Enquiry or Lead or Products : n case of physical Enquiry or Lead or Products , we will deliver them to Your address confirmed and provided by You on Yesgle Platform. In case the Enquiry or Lead or Products are returned to the origin, then Yesgle Web Solutions will refund the delivery charges. However, delivery charges will not be refunded for any reasons beyond Yesgle Web Solutions or its delivery partner’s control, including but not limited to your premises being closed at the time of delivery or in case you have provided an incorrect address. It is Your responsibility to ensure that delivery is taken at the address provided by You. It is also Your responsibility to ensure that You keep your delivery address updated to the one where You can ensure delivery is taken. Enquiry or Lead or Products Pick-Up: If at the time of purchasing physicalEnquiry or Lead or Products , You choose to pick-up Enquiry or Lead or Products from a designated location, then the pick-up details shall be intimated to You on the purchase email containing details of your purchase. You can only pick-up the physical Enquiry or Lead or Products during the pick-up window from the location or address specified in the email and/or SMS confirmation.
It is clarified that if you have chosen the delivery option, then the Enquiry or Lead or Products redemption shall not be available at the box-office at the Events venue. We will not be able to fulfil Your requests for issuing a duplicate Enquiry or Lead or Products or issuing an e-Enquiry or Lead or Products as a replacement. Therefore, its highly important for You to ensure that You pick up the Enquiry or Lead or Products during the pick-up window. It is Your responsibility to periodically check your notifications that shall be sent to You at the start of and during the pick-up window
In all of the above options, You will need to produce the credit or debit card used to purchase the Enquiry or Lead or Products for picking up the Enquiry or Lead or Products at the venue. If the card user is not picking up the Enquiry or Lead or Products herself/himself, an authorisation with the photocopy of this card signed by the cardholder needs to be produced. The signature on the card will be matched against the one used for authorisation.
Damage: You shall be solely responsible for any damage, loss, destruction, mutilation or wastage of a physical Enquiry or Lead or Products which occurs for any reason except those related to packaging issues. If You received a damaged Enquiry or Lead or Products due to packaging issues, please do not take delivery of the physical Enquiry or Lead or Products and instead hand it back to the delivery supplier. Accepting delivery shall exempt Yesgle Web Solutions from all liability for damage to physical Enquiry or Lead or Products arising because of packaging issues and Yesgle Web Solutions shall not be responsible to compensate You for such damage or provide You a replacement Enquiry or Lead or Products We will not be able to help You redeem the physical Enquiry or Lead or Products if the barcode/qr code is not scannable. In such situations, You will be required to purchase another new Enquiry or Lead or Products (s) to get access to the venue.